Media Servers support speech capabilities.
ThomasNet Industrial News Room, NY - Previously, Convedia media servers could process Session Initiation Protocol (SIP) commands and VoiceXML scripts to apply media processing against Real Time … |
South Africa: CaTS partners with PerSay on voice biometrics
Call Centre Clinic News (press release), UK - CaTS was able to leverage its fast knowledge of voice-related applications, VoiceXML and MRCP integration, to deliver a working test platform in a very … |
CaTS partners with PerSay
ITWeb, South Africa - CaTS was able to leverage its fast knowledge of voice-related applications, VoiceXML and MRCP integration, to deliver a working test platform in a very … |
Ontario System Announces Successful Launch of FACS 17.1
PR Web (press release), WA - FACS 17.1 enables the use of Voice XML technology to conduct right party contacts directly from a Guaranteed Contacts dialer. It also offers the ability to … |
Aspect Software Vice Pres Chats About Contact Centers
TMCnet - … we will see the development of a number of new and innovative products and services using new standards, such as VoiceXML (News - Alert), SCXML, CCXML, … |
RFID-facial recognition combo comes to Canada
ITWorld Canada, Canada - Options for deployment ensure legacy compatibility with existing systems by way of formatting and sharing data in Extensible Markup Language (XML), … |
Genesys Adds New Call Center, CRM Features with New Voice Platform …
TMCnet - … voice response (IVR) platforms, and also that the IVR platforms have become a commodity thanks to the standardization of the VoiceXML (News - Alert). … |
Genesys Voice Platform 8 to be Supported by PSS' Vice Portal Solutions
TMCnet - PSS helps organizations to gradually shift from legacy to next generation contact center infrastructure like VoiceXML, SIP, CTI, SOA, and Web Services. … Genesys Adds New Call Center, CRM Features with New Voice Platform … |
Genesys Voice Platform 8 to be Supported by PSS' Vice Portal Solutions
TMCnet - PSS helps organizations to gradually shift from legacy to next generation contact center infrastructure like VoiceXML, SIP, CTI, SOA, and Web Services. … |
Voxeo Announces Global Expansion and Record Growth
MarketWatch - Unlike declining European providers of proprietary IVR hosting solutions, Voxeo solutions are based entirely on open VoiceXML, CCXML, and SIP standards. … Prophecy 9 a support for MAC OS X and Linux |