table border=0 cellpadding=2 cellspacing=7 style=vertical-align:top;trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serif/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbr /div style=padding-top:0.8em;img alt= height=1 width=1 //divdiv class=lha href=http://news.google.com/news/url?fd=Ramp;sa=Tamp;url=http%3A%2F%2Fwww.tmcnet.com%2Fchannels%2Fauto-dialer%2Farticles%2F74779-onstate-upgrades-features-winter-10.htmamp;usg=AFQjCNHg5fJ31TmhN8m4RwqaM5rNR1LZ2AbOnState Upgrades Features for Winter #39;10/b/abr /font size=-1bfont color=#6f6f6fTMCnet/font/b/fontbr /font size=-1b.../b individual call center agents can view more real-time performance metrics live on their dashboard, and further enhancements to the open bXML/b data store b.../b/fontbr /font size=-1 class=p/fontbr /font class=p size=-1a class=p href=http://news.google.com/news/more?pz=1amp;ned=ukamp;ncl=dgUBcnHn3E7u3EMnobrb/b/nobr/a/font/div/font/td/tr/table