table border=0 cellpadding=2 cellspacing=7 style=vertical-align:top;trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serif/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbr /div style=padding-top:0.8em;img alt= height=1 width=1 //divdiv class=lha href=http://news.google.com/news/url?fd=Ramp;sa=Tamp;url=http%3A%2F%2Fwww.tmcnet.com%2Fchannels%2Fworkforce-optimization%2Farticles%2F77760-crm-week-review-workforce-optimization-gets-boost-voicexml.htmamp;usg=AFQjCNEMx5AFTYfyn-iJv8ZiTChUNwvMigbCRM Week in Review: Workforce Optimization Gets Boost, bVoiceXML/b Better for Females/b/abr /font size=-1bfont color=#6f6f6fTMCnet/font/b/fontbr /font size=-1Also on Thursday, reports surfaced that bVoiceXML/b (News - Alert), IVR works better with a female audience. The battle of the sexes is prevalent in almost b.../b/fontbr /font size=-1 class=p/fontbr /font class=p size=-1a class=p href=http://news.google.com/news/more?ned=usamp;ncl=dW5oHgZmoYuqn2Mnobrband morenbsp;raquo;/b/nobr/a/font/div/font/td/tr/table